Rizon are trusted by some of Australia’s largest insurance companies, providing seamless restoration and reinstatement services, minimising disruption to both businesses and homeowners.
With a proven history in the insurance repair, general construction, and building maintenance sectors, Rizon has a focus on delivering high quality, personalised service. We are committed to exceeding expectations, delivering projects on time and on budget. Our team are passionate about providing a professional, efficient and high-quality construction outcome. We aim to make the repair process as stress free for clients that have entrusted us as their insurance guardians. Located in Queensland, New South Wales, Victoria and Tasmania, we specialise in the Residential, Commercial, Retail and Industrial sectors and are ready to partner with you.
It’s non-negotiable. We act with honesty and integrity at all times, for the benefit of team members and for our customers. We understand that trust is earned, and we do all we can to earn it.
Our Customers Are Really Everything. We understand and empathise with their wants and needs, taking personal and group responsibility for delivering a great outcome. We are relationship builders.
Our team members are our greatest strength. We believe that each and every individual plays an important role in our success. We demonstrate respect for one another, have each other’s backs and grow together as one team.
We know that the whole is greater than the sum of its parts, and that the key to our success is a united front. We embrace diversity and recognise that wisdom and prior experience are better shared. We understand that we have our own objectives but put personal agendas aside for the good of the group.
We take ownership for the way that we execute. We are tenacious and show perseverance when facing challenges. We understand that the energy that we bring is infectious and strive to be a positive influence on others. We identify opportunities for improvement, desire to be better and celebrate success.
We don’t take short cuts when it comes to the safety of ourselves and others. Our actions, decisions and priorities demonstrate disciplined execution. We don’t walk past issues and look to resolve them in a constructive manner.
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Ensure Building acquired servicing South East Queensland only
Ensure rebranded to Rizon
Newcastle, Sydney and Melbourne office established
Rizon Commercial division launched
Commercial Customer Service Team formed
Hobart and Northern NSW office Established, Victoria office relocation
Our Rizon Executives guide our insurance rebuild efforts to ensure we are providing the quality service and outcomes for every client. We are home to some of the most passionate and knowledgeable individuals in the insurance repair industry, with specialists in both domestic and commercial repairs, dedicated to delivering cohesive customer service and quality project outcomes.
Chief Executive Officer
Director | General Manager Domestic
General Manager Commercial
General Manager Client Services
General Manager Operations
National HSEQ Manager
Peter from Rizon attended our home to complete the assessment this morning, his professionalism and expertise was exceptional. He was a builder which was reflected in his knowledge. It is nice in today’s world to find a company, such as Rizon with such an exceptional employee, like Peter. He was outstanding. How lucky Rizon are to have this employee to represent them.
Rizon was commissioned to carry out some damage repairs to our lounge room ceiling. We are very happy with the standard of the repair work done. The contractor was very efficient, friendly, clean and tidy, and has done an excellent job.
I was very impressed the my dealings with Rizon in Melbourne. They attended my property on time, provided good advice regarding some maintenance issues with my property. Best of all the work their tradie did to repair a gaping hole in my ceiling for an insurance claim, exceeded my expectations. The patched hole is seamless and has a great paint job. I'm a very happy customer.
Rizon was engaged by my insurance company after my house flooded and needed major repairs. My supervisor Ben Weeks was a pleasure to deal with. He met me at the property on multiple occasions to sort out ongoing issues. The tradesmen completed the work on schedule and the quality of the work was excellent. I highly recommend Rizon.
I have NEVER EVER come across a building supervisor who was on the ball at all times and answered every question I asked via message, email, or phone. His service is nothing but GOLD STANDARD at all times. He represents Rizon extremely well and how lucky are they that Peter is part of this company and is a massive credit to Rizon. I cannot express in words my deepest gratitude for everything that Peter has done for myself and husband. Two words “THANK YOU” honestly do not do justice to humbly thank Peter for everything !!!
Rizon Building manager Ben Penprase has been excellent to deal with. Great communication and great service. He made this process much easier and took the stress out of everything.
Professional, high quality, perfect result!
I would like to say a special thankyou to Kevin and the team. Everything was handled very professionally and the work was completed to a very high standard. They were very accommodating to make sure there was minimum impact on the business and Kevin did an amazing job coordinating everything and keeping me updated. I highly recommend this team.
Job complete and one happy family. Thank you for sending us professional and talented tradesmen who all did a remarkable job.
Very happy with the service provided. An all round pleasant experience with staff I dealt with.
Rizon building manager Ben Penprase has been excellent to deal with. Great communication and great service. He made this process much easier and took the stress out of everything.