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Residential Insurance

24-Hour Make-Safe Service

Providing a 24 hour service to our customers and clients, Rizon is there when you need us most.

We have immediate access to experienced emergency trades who will attend your property to mitigate immediate dangers prior to attending to assess the damage to your property.

We understand that an insurance event can occur at any time, day or night and that a fast response often means a reduction to further property damage, increased customer satisfaction and an overall reduction in time and costs. 


We are committed to returning your property to its original state with limited disruption to your daily routine. Rizon has specialist teams who understand the stress and impact an insurance claim can have on your life and we are here to guide you through the process. Refer to claim process.

Catastrophes & Major Events

Rizon has supported a number of communities at the time of initial impact and stress of a catastrophe, and through the repair and rebuilding phase. Ensuring you are kept informed, our team can offer support and guidance throughout the process having had experience in the following regrettable disaster situations.

Claims handled

  • Port Macquarie Hail Storm 2018
  • Port Stephens Hail Storm 2018
  • Cyclone Debbie 2017
  • Sydney Hail Storm 2017
  • Ipswich Hail Storm 2016
  • Central Coast NSW Hail Storm 2015
  • NSW East Coast Low 2015
  • Brisbane Hail Storm 2014
  • Cyclone Marcia 2014
  • Bundaberg Floods 2013
  • Cyclone Oswald 2013
  • Brisbane Floods 2011
  • Cyclone Uli 2010
  • Brisbane - The Gap Storms 2008